Enshittification

A sharp account of how the internet’s most useful platforms have become harder to trust, harder to use, and more self-serving over time. Cory Doctorow traces how companies win users, then shift value away from them and toward business customers and shareholders until the service loses what made it matter.

Readers looking for a clear diagnosis of online decline will find a direct account of the forces behind it and the decisions that shaped it. The focus is on why these systems degrade and what can be done to undo the damage.