The Design of Everyday Things

Donald A. Norman examines why some everyday objects feel straightforward to use while others create confusion and frustration. Using familiar examples such as doors, switches, and controls, he explains the relationship between how people expect products to work and how they actually work.

The book offers a practical look at usability and the design choices that help people take the right action more easily. It is a clear, focused discussion for readers interested in design, products, and the everyday experience of using them.